Support Request

ICASAT, a prominent company in the satellite communication industry and the selected operator of the Fava Festival, has developed a sophisticated system to manage customer requests and address service issues in accordance with the ITIL standard. As part of its strategic objectives to establish a competitive edge, ICASAT has implemented a comprehensive system for customer support. Customers can access this system, known as ICAPANEL, by logging in with their assigned username. They can utilize its diverse features or submit their support requests using the form provided below.